About Us
Our coffee is made on a roast-to-order basis right here in Ontario.
This means that we roast your coffee as your order is being processed! Think about it like this… While a green banana may be fresher, it’s not necessarily better. The same goes for coffee! Once coffee is roasted, it needs to degas (or ripen) and if you time it right, you’ll be drinking your coffee at its most optimal window.
FAQ
Here’s a list of some questions that get asked frequently.
How Often Do You Roast
We roast twice per week. Generally on Monday and Wednesday.
How does Roast-2-Order work?
We wrote software to handle all of the inventory calculations so that we never make more coffee than what is actually ordered.
Sounds complicated? Yes. Worth it? Absolutely!
What if I miss your roast day?
It’s hard to miss the roast day because we send you emails and phone to remind you. Nevertheless sometimes we may be unable to reach you. Often, we can still assemble your order. It is however best not to miss the roast day ordering timelines.
What do you mean by Roast-2-Order?
Roast-2-Order means that if you did not order it, we did not roast it. Prior to each roast day we poll each of our customers and then we produce only that quantity of coffee.
Why Does Roast-2-Order Matter
Roast-2-Order matters because some very accurate calculations pertaining to yields, forecast totals, and available inventory need to be performed to ensure real freshness. Without those calculations, your coffee simply won’t be fresh. We do this in real time at every moment of our roast process and that insures that we only ever make exactly what’s ordered.
How long will it take to receive my order?
Your order typically ships the next day, however we reserve the right to take an extra day to do the job well.
Friendly & Organized
- Software Driven Processes
- Friendly Customer Service
- Automated Order Tracking
Fresh & Tasty
- Always Roasted-2-Order!
- Quick, Inexpensive Delivery
- Stellar Local Reputation